Project Manager
Salary: 60K - 70K + Bonus
Description:
Reports to: Director of Operations, Quebec
AREAS OF ACCOUNTABILITY
I. Financial.
The person would be responsible for the planning, budgeting, review and reporting of various projects in the Quebec Region. As well the candidate would learn about property operations and operating expenses, recoveries and miscellaneous income as well as adherence to company reporting requirements on a timely basis.
Key Tasks:
- Prepare detailed annual operating budget for office and industrial properties.
- In conjunction with the Director of Operations, prepare a five year plan for the maintenance of the building common areas, major building components including a year-by-year capital budget.
- Review monthly financial statements for properties, compare to budgets and prepare variance reports in a timely manner.
- Review and approve all expenses incurred in the operation of the properties.
- Prepare monthly payables accruals in accordance with company deadlines.
- Assist Director of Operations in preparing property financial forecasting reports.
- Ensure all tenant rental payments are received in a timely manner. Responsible for A/R and collection procedures as necessary.
- Prepare and/or assist with tenant account reconciliations as required.
- With the help of the Regional Accounting Clerk and Property Administrator review, approve and distribute rental installment notices. Discuss as necessary.
- With the help of the Regional Accounting Clerk and Property Administrator review, approve and distribute annual operating cost and property tax adjustment invoices.
Resources: - Accounting and clerical staff, Director of Operations and Regional V.P.
II. Tenant Relations.
Be aware of the company's client service function and promote ongoing favorable relations with tenants at all times.
Key Tasks- Co-ordinate and supervise delivery of services to tenants. (Repairs, adjustments, etc.)
- Oversee tenant work order system and work order reporting and invoicing.
- Meet with tenants on a regular basis, solicit feedback on tenant satisfaction and information on the tenants internal operations and initiate correspondence as needed.
- Subject to Regional V.P. administer tenant leases and institute enforcement remedies to ensure proper lease compliance. Carry on discussions to explain the Landlord's position.
- Liaise with company Leasing personnel, architects, designers, consultants and contractors on Landlord Work or Tenant improvement work. Plan and coordinate the projects. Ensure code compliance.
Resources - Accounting and clerical staff, building superintendents, Leasing personnel, architects, contractors, designers, various consultants, Director of Operations and Regional V.P.
III. Property Operations.
Responsible for the co-ordination, planning and supervision of physical day to day operations of the properties in Quebec, while ensuring the highest standard possible in maintaining the company's image and reputation.
Key Tasks- Supervise the acquisition of all supplies and services required for the smooth operation and maintenance of the properties including but not limited to cleaning, security, maintenance and ensuring emergency response system are in place.
- Evaluate and update all contracts and manage appropriately.
- Manage building operations staff and ensure they promote strong tenant relations and company goals.
- Ensure systems and personnel are in place for prompt after hours emergency response as necessary.
- Supervise operation of the building systems and carry out operations in accordance with approved operating budgets.
- Research, evaluate and update or improve building operating procedures on an ongoing basis.
- Ongoing reporting and compliance with company environmental and insurance programs.
- Accessible and on call at all times.
- Perform all other duties and responsibilities as assigned.
Resources - Building Superintendents, suppliers, consultants, Risk Management group, environmental manager, Director of Operations and Regional V.P., legal advisers, governmental authorities.
EDUCATION AND EXPERIENCE
- Electrical Mechanical Engineer or Civil Engineering Degree
- Property Management experience is a plus, preference for office buildings and possibly mixed use office/retail facility management.
SPECIALIZED SKILLS
- Fluently bilingual in French and English
- High level communication and negotiating skills with the ability to deal at all levels of Management both inside and outside the organization
- Excellent interpersonal skills with the ability to motivate, lead and direct others in a team environment
- Excellent planning and organization skills.
- Project management experience
- Analytical and detail oriented characteristics
- Detailed knowledge of office building systems including mechanical, electrical, elevators, security
- Accounting skills for budgeting and reporting on monthly financials
- Self-motivated with a positive attitude
- Team player, service oriented (to tenants and others)
- Strong computer skills including Microsoft Excel and Word. JDE program knowledge helpful